Wired/Wireless Device Support

Student Networking: Support Grid of Devices

DeviceResNet (wired) supportResNet (wireless) support
Desktop or Laptop Computer
ITS will provide support to get most Windows OS, Apple OS and Linux OS computers on to Resnet
Yes
All systems that meet the general requirements (* see ResNet Document) should work.
Yes
All systems that meet the general requirements (* see ResNet Document) should work.
Personal Printers No
Most personal desktop printers do not have the configuration options for our network security. Students can print in the labs/library using their Windows Accounts. Most personal desktop printers can be connected directly to the computer with a USB “A to B” type cable.
No
Most personal desktop printers do not have the configuration options for our network security. Students can print in the labs/library using their Windows Accounts. Most personal desktop printers can be connected directly to the computer with a USB “A to B” type cable.
SmartPhones
(example iPhone/Android/Blackberry/Windows)
No Best Effort Support
If we are not busy with other issues, we will attempt to provide information for a customer who is asking about unsupported items. We will do a basic search or provide information on software that we can gather information on. Please understand this is only a best effort and we cannot guarantee results.
Further Instructions can be found here
Tablet and Tablet like devices
(example iPad/iPod Touch/Galaxy)
No Best Effort Support
If we are not busy with other issues, we will attempt to provide information for a customer who is asking about unsupported items. We will do a basic search or provide information on software that we can gather information on. Please understand this is only a best effort and we cannot guarantee results.
Further instructions can be found here
Game Consoles
(PS3, Xbox 360, Wii)
Yes
console must be registered
(* Connectivity and speed are not guaranteed.)
Yes
console must be registered
(* Connectivity and speed are not guaranteed.)
Other Wireless/Internet Ready Devices
(example Netflix players, Blu-ray players, TV, DVRs, TIVOs)
Best Effort Support
If we are not busy with other issues, we will attempt to provide information for a customer who is asking about unsupported items. We will do a basic search or provide information on software that we can gather information on. Please understand this is only a best effort and we cannot guarantee results.
Best Effort Support
If we are not busy with other issues, we will attempt to provide information for a customer who is asking about unsupported items. We will do a basic search or provide information on software that we can gather information on. Please understand this is only a best effort and we cannot guarantee results.