Campus Housing Services

Cable TV Service

Basic cable TV service will be active through one jack in every residence hall room, one jack in the common living area of each apartment, and one jack in each room in a Commons unit. No sign up is necessary, all jacks will be active upon student arrival. Students are to bring their own cable for the television.

At least one lounge in each hall is equipped with cable hookup and a television. To report cable service problems or for information contact Media Services.

Custodial Services

The cleanliness of the residence halls is very important and custodial staff work diligently to insure that facilities are well kept and clean. During regular semesters, custodial staff maintain bathrooms and common areas in Residence Halls. Cleaning is done on a regular schedule which is posted on each floor. Residence Hall residents are responsible for the cleaning of their own rooms. In the Apartments and Commons, cleaning of all areas is the sole responsibility of the residents.

Questions or concerns about the custodial services in a Residence Hall or Apartment can be directed to the RA, House Manager or SLC for the floor/building, the Office of Residential Life or the Buildings & Grounds Department.

Heat

During the winter/heating season a temperature of 68 degrees Fahrenheit is established as the minimum comfort reading to be maintained in campus residences, classrooms, offices and administrative spaces. The College will make every effort possible to keep heating temperatures no lower than 68 degrees. For non-emergency heating issues a "Student Work Request" form must be completed in Web-Advisor. Buildings and Grounds staff will record room temperature and corrective action will be taken if temperatures do not meet College standards. Please note it is important to keep all furniture/other items at least twelve (12) inches from heaters/radiators so proper air flow is achieved to maintain room temperature, keep windows fully closed when the heat is on, and dress appropriately for the season/temperature.

Identification Cards

Each student is issued a photo ID. This card is used for keyless access to various campus buildings, including Residence Halls and The Commons. College Dining Services utilizes this ID for dining hall entry and charges at Jack's or the coffee shop in Pennington. It is also used for charges to the student account in the Campus Store. Lost or stolen cards should be reported immediately to the Office of Safety and Security.

Lockouts

Students who are locked out of a residence hall/room must contact Office of Safety and Security to be admitted.

Mail Service

Resident students are assigned a mailbox with a combination lock for the mailroom area in Wertz Hall. For additional information about how to receive and send mail see campus Mail Services.

Maintenance

The College provides maintenance and repair services throughout the residence halls and Apartments. Residents who have a maintenance request or other concern regarding the physical upkeep of a room/apartment, must complete an "Student Work Request for Maintenance/Repairs" through WebAdvisor. Emergency maintenance problems should be referred immediately to the Residential Life Office (during business hours) or the Department of Safety and Security (after business hours or on weekends.)

Residential Computing

All residence halls and select College Apartments are fully wired for our Residential Computing Program (ResNet). Students living in the residence halls can access any Internet based resource from his/her room on a 24 hour a day 7 day a week basis via our Ethernet network (ResNet) after online registration. See Campus Manager for information and to register your computer. Any questions should be directed to the Office of Information Technology Services.

Storage

Long-term storage facilities are not available in the residence halls or College Apartments for any items except bicycles. Bicycle storage is available in Williams Hall. During certain semester breaks temporary storage is available to students who need it. Contact the Office of Residential Life for information regarding bicycle or temporary storage.

Telephone Service

In-room telephone service and Voice Mail are available to each resident room/apartment. Additional information on the College's telephone system can be found on the web at Office of Telecommunications.

Vending And Laundry Services

The College provides vending and laundry machines for resident use in each residence hall and in a central location for Apartment/Commons residents. Inoperative or malfunctioning laundry units should be reported promptly by phoning Caldwell Gregory at 1-800-927-9274; problems with vending machines should be reported to the Business Office.